privacy Police
Who We Are
Ladies Heaven is an online store based in Qatar, created by women, for women. Our website address is: https://ladiesheaven.com
What Information We Collect
We may collect the following types of information:
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Personal Details: Name, phone number, email address, delivery address
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Order Details: Products you buy, preferences, order history
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Payment Info: (For online payments) – We do not store credit/debit card data
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WhatsApp/Chat Messages: To help process your order or provide customer service
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Device Info: Browser type, IP address, time zone, and browsing behavior on our site
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Send order confirmations and tracking updates
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Respond to your inquiries via WhatsApp or email
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Provide personalized product suggestions
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Improve our website and customer experience
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Send offers, updates, and product announcements (if you’ve opted in)
What We Do Not Do
❌ We never sell, rent, or share your personal data with third parties for marketing.
❌ We don’t store your card information on our website. All payments go through secure, encrypted gateways.
How We Protect Your Information
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We use SSL encryption to protect your data on our website.
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All staff handling customer data are trained in privacy awareness.
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WhatsApp conversations are handled securely and respectfully.
