Contact Us
We’re Here for You — Let’s Connect!
Have a question, need help placing an order, or just want to say hello?
The Ladies Heaven team is always ready to assist you with a smile.
We speak Arabic, English, Bengali, Tagalog, and Hindi — so feel free to contact us in the language you’re most comfortable with!
Customer Service Hours
Sunday – Friday: 9:00 AM – 10:00 PM Saturday: Closed (But WhatsApp Orders Still Open)
Our Address
Doha-Qatar
Phone Number
+974 5171 5566
Kagan Email
Kaganswimwear@mail.com
FAQ
You Can Find All Answers Here
You can place an order directly through our website or message us on WhatsApp. Just click the "Order on WhatsApp" button, share the product you want, and our team will assist you quickly.
Yes! We deliver across Doha, Al Wakrah, Al Rayyan, Lusail, Umm Salal, and most areas in Qatar. Delivery usually takes 1–2 working days.
At this time, we offer cash on delivery and bank transfer options. Card on delivery is coming soon!
Yes, size exchanges are available within 3 days if the item is unused and tags are intact. Just contact our support team.
If your product arrives damaged, contact us within 24 hours of delivery with photos. We’ll arrange a replacement or refund based on the issue.
Lighting and editing may slightly affect colors. However, we always try to match the real product as closely as possible. You can request real photos or videos via WhatsApp before placing an order.